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Dean R
COLUMBIA, KY | 2018 Chevrolet 1500 SilveradoDecember 29, 2022Quick, reliable and straight forward service. Very pleased with the customer service desk and the work done. Dean ReedResponse from Franklin Chevrolet GMC
December 31, 2022Dean, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!Whitney M
CORBIN, KY | 2023 Chevrolet 3500HD SilveradoDecember 22, 2022Good and smooth Paul Taylor was a pleasure to deal withResponse from Franklin Chevrolet GMC
December 24, 2022Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!Marcia S
RUSSELL SPRINGS, KY | 2021 Chevrolet TraxDecember 21, 2022Loved the fact that you sent me a coupon for $15.00 off for getting my vehicle serviced. That really helped with the total bill. Thanks!Response from Franklin Chevrolet GMC
December 23, 2022Marcia! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!Danny L
LIBERTY, KY | 2022 Buick Encore GXDecember 9, 2022The only issue that I had was that they didn’t know how to use the Buick rewards.Response from Franklin Chevrolet GMC
December 11, 2022Danny, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!Matthew A
BREEDING, KY | 2020 GMC 1500 SierraDecember 9, 2022Scheduled an appointment at 7:30 , so I could be the first in and out. Just needed a new key programmed. Other customers came and went while I waited. Did not get truck until 9:30, for just a key programmed. Why make an appointment when they are not honored. Inconsiderate of customers time.Response from Franklin Chevrolet GMC
December 11, 2022Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Ray Seabolt (270) 866-9099 to discuss your concerns, as your satisfaction is of utmost importance to us.Dwayne E
RUSSELL SPRINGS, KY | 2022 Chevrolet BlazerDecember 7, 2022Don Franklin has always done a good job for us.Response from Franklin Chevrolet GMC
December 8, 2022Dwayne, we're happy you found our staff to be so supportive during your experience here at Franklin Chevrolet Buick GMC, LLC. If you're ever in need of more help, please let us know!Mario D
COLUMBIA, KY | 2020 Chevrolet EquinoxDecember 2, 2022Everyone was very helpful and the focus on the customers experience is great. I had the pleasure of talking to Luke and he was awesome. I really appreciated dealing with him.Response from Franklin Chevrolet GMC
December 3, 2022Mario, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!Rick N
RUSSELL SPRINGS, KY | 2019 Chevrolet TahoeNovember 30, 2022Job well done!Response from Franklin Chevrolet GMC
December 1, 2022Rick, we really appreciate your feedback! We hope you have a great day!Robert L
DELAWARE, OH | 2022 Chevrolet 1500 SilveradoNovember 24, 2022Fred did a great job supporting me in my purchase. Enjoyed working with him.Response from Franklin Chevrolet GMC
November 25, 2022Robert, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.Jeffrey M
LIBERTY, KY | 2018 GMC AcadiaNovember 23, 2022Friendly and knowledgeable service.Response from Franklin Chevrolet GMC
November 25, 2022Jeffrey, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!